At Drape Warehouse, we offer a range of customization options to help you create drapes that perfectly fit your style and requirements. Please read our Customization Policy carefully before placing a customization order.

1. Design Consultation: Our experienced team is available to guide you through the customization process. We provide design consultations to understand your vision, discuss fabric options, measurements, and any specific requirements you may have.

2. Measurement Guidelines: Accurate measurements are crucial for a successful customization process. We provide clear guidelines and instructions on how to measure your windows or desired areas to ensure the drapes are tailored to fit perfectly.

3. Customization Options: We offer various customization options, including fabric selection, patterns, colors, trims, and finishes. You can explore our collection and choose from a wide range of high-quality fabrics and design elements to achieve the desired look.

4. Pricing and Production Timelines: The pricing of customized drapes may vary depending on the chosen fabric, size, and complexity of the customization. Our team will provide you with a detailed quote before proceeding with the order. Production timelines will be communicated to you based on the scope of customization and our current workload.

5. Limitations and Exclusions: While we strive to accommodate your customization requests, there may be certain limitations and exclusions based on fabric availability, technical feasibility, or design constraints. Our team will inform you if any requested customization cannot be fulfilled or if alternative options are available.

6. Approval and Order Confirmation: Once the customization details are finalized, we will provide you with an order confirmation that includes all the agreed-upon specifications, pricing, and estimated delivery timeline. It is your responsibility to carefully review and approve the order details to ensure accuracy.

7. Returns and Refunds: Customized drapes are made specifically for you and cannot be returned or refunded unless there is a manufacturing defect or an error on our part. We encourage you to review the order confirmation thoroughly before approving it to avoid any discrepancies.

**Please note that the Customization Policy is subject to change, and any modifications or updates will be communicated to customers in a timely manner. By placing a customization order with us, you acknowledge and agree to comply with the terms and conditions outlined in this policy.